The purpose of this Policy is to inform you of how Nuffield Wellness Pte Ltd, manages personal data by the Personal Data Protection Act 2012 (the “Act”). Singapore Personal Data Protection Act 2012 (PDPA) is a law that governs the collection, use and disclosure of personal data by all private organisations.
By interacting with Nuffield Wellness Pte Ltd, using any part of our services; submitting information to us; or signing up for any promotions or services offered by us, you agree and consent to any of the constituent members of the Nuffield Wellness Pte Ltd, our related corporations and affiliates as well as our respective representatives collecting; using, and sharing amongst themselves your Personal Data, and disclosing such Personal Data to our authorised service providers and relevant third parties in the manner outlined in this Policy.
This Policy supplements but does not supersede or replace any other consents you may have previously provided to us or affect any rights that we may have at law connected with the collection, use or disclosure of your Personal Data. We reserve the right to make changes to any part of this Policy at any time at our sole and entire discretion. All changes are effective immediately when we post them and apply all access to and of the services. Using any part of the services after such notice, you agree to this Policy, as modified. Please check this page from time to time, so you know any changes, as they are binding on you.
For the avoidance of doubt, and unless otherwise stated by us in other arrangements we may enter into in writing with you, this Policy and our Standard Terms of Trade constitute the agreement between you and us concerning your use of any part of our services (the “Agreement”). In the event of any conflict, inconsistency or conflict between this Policy and the rest of the Agreement about our collection, use and disclosure of your Personal Data, this Policy shall prevail. All defined terms contained elsewhere in the Agreement shall apply to this Policy unless otherwise specifically stated.
Personal Data refers to any data or information about you from which you can be identified either (a) from that data, or (b) from that data and other information to which we have or are likely to have access. Examples of such Personal Data which you may provide to us, include (depending on the nature of your interaction with us):
- your name; NRIC, passport or other identification numbers; telephone number(s); mailing address; email address; and any additional information relating to you which you have provided us in any forms you may have submitted to us, or in other forms of interaction with you;
- your medical history;
- clinical photographs and study models;
- information about proposed treatments; options; consents to treatments; remedies provided and their cost;
- notes of conversations or incidents that might occur for which a record needs to be kept;
- any correspondence with other professionals relating to you including agreed referrals to other healthcare professionals;
- information about your use of Nuffield Wellness’s website and services, including cookies; IP addresses, but only to the extent that we may identify you from such information;
- your payment-related information, such as your bank account or credit card information, and your credit history with us; and
- information about your usage of and interaction with our website and/or services including computer and connection information, device capability, bandwidth, statistics on page views, and traffic to and from our website.
TERMS OF SALE
To register an account, you need to supply us with your name, mobile number, email and mailing address, and possibly other personal information.
To create an account at our site, you must be at least eighteen (18) years of age and have the legal authority to agree to these terms and conditions. You remain responsible for maintaining the confidentiality of your account, username and password and for preventing any third party access to our Site from your computer. You are responsible for keeping your account information current, complete, accurate, and factual. By accessing or using our Site, you are deemed to have agreed that you are personally responsible for all activities that occur under your account, username and/or password.
Should any of your registration information change in the future, you must immediately amend your online account. We reserve the right to change our registration requirements from time to time.
We reserve the right to refuse service and/or terminate accounts without prior notice if in our opinion there is a breach of these Terms and Conditions or that it would otherwise be in our interests to do so.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The data is used to track visitor use of the Site and compile statistical reports on Site activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, some of our Site features may not function in a few cases if you remove cookies from your browser.
Nuffield Wellness Pte Ltd makes no representations or warranties of any kind, express or implied, concerning the operation of the Site, the information, content, materials or products, included on the Site. To the fullest extent permitted by law, Nuffield Wellness Pte Ltd disclaims all such representations and warranties, including for example warranties of merchantability and fitness for any particular purpose. In addition, Nuffield Wellness Pte Ltd does not represent or warrant that the information accessible via the Site is accurate, complete or current.
RETURNS AND REFUNDS
Due to hygiene considerations, all products sold are non-refundable and non-returnable. We do not accept the exchange of products that have been opened. Please seek clarification with us should you have any questions regarding our products and services, we will be happy to help you with your concerns before you place an order.
EXCLUSION OF LIABILITY
Nuffield Wellness Pte. Ltd. does not accept any liability in contract or tort for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by unanticipated or uncontrollable event or effect on our part or directly or indirectly in connection with any surgery or nonsurgical service organised by us, on your behalf.
You agree to release, defend and hold Nuffield Wellness Pte Ltd, harmless and its officers and employees and agents from all such liability and indemnify each of them severally against any such claims that may be made by or through you related to your breach of this Agreement or use of this website in any manner.